Area Supervisor

Manajemen – Area/Multi-lokasi (Ritel & Produk Konsumen)
Daerah Khusus Ibukota Jakarta
IDR 50,000,000 - 100,000,000
Job description
  • Manage multiple stores in a specific area, ensuring smooth operations and compliance with company policies and standards.
  • Plan and implement sales strategies to increase revenue and improve store performance.
  • Check and analyze store performance, identify areas for improvement, and take corrective action.
  • Train, guide, and support store managers and staff to provide excellent customer service and maintain high standards.
  • Conduct regular store visits to ensure adherence to operational procedures, visual merchandising standards, and customer service protocols.
  • Work closely with various departments like Marketing and HR to execute promotions, recruit staff, and enhance employee training programs.
  • Stay updated on market trends, competitor activities, and customer preferences to support business growth.
  • Ensure all stores comply with company policies, operational guidelines, and legal regulations.
  • Prepare and present reports on store performance, sales trends, and operational insights to senior management.
  • Handle escalated customer concerns and store-related issues to maintain customer satisfaction and brand reputation.

Requirements:

  • Bachelor’s degree in Business, Retail Management, or a related field.
  • Minimum 4 years of experience in retail management or a similar supervisory role.
  • Strong leadership skills to motivate, develop, and manage teams.
  • Excellent problem-solving and decision-making abilities.
  • Experience in analyzing sales data and driving store performance improvements.
  • Strong communication and collaboration skills.
  • Knowledge of customer service, store operations, and merchandising best practices.
  • Ability to work under pressure, meet targets, and adapt to a fast-paced retail environment.
  • Willingness to travel frequently between store locations.
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