General Operations Manager

Responsibilities

• Oversee all aspects of HR operations, including recruitment, onboarding, performance management, and employee relations.
• Develop and implement HR policies and procedures in compliance with relevant laws and regulations.
• Manage financial processes, including budgeting, forecasting, and financial reporting.
• Coordinate with accounting and finance teams to ensure accurate and timely financial records and compliance with accounting standards.
• Identify and onboard vendors and suppliers, negotiating contracts and terms to optimize value and quality.
• Implement project management best practices and tools to drive efficiency and effectiveness.

Skills and Experience

• Proven experience in executive leadership roles within the hospitality or villa management industry is highly desirable.
• Strong business acumen and a demonstrated track record of strategic leadership.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong understanding of HR practices, finance principles, procurement processes, and project management methodologies.
• Excellent leadership and communication skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Analytical mindset with the ability to leverage data and metrics to drive decision-making and continuous improvement.
• Strategic thinking and a talent for creative problem-solving.
• Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Bachelor's degree in Business Administration, Operations Management, or a related field; advanced degree preferred.

Other Key Requirements

• Excellent verbal and written communication skills, with fluency in English a must.
• Willingness to collaborate closely with the board of directors and other stakeholders.
• Availability for occasional travel and engagement with clients and partners.
• Ability to work under pressure and a steadfast commitment to delivering positive results as part of the company's leadership.