Operational Excellence Manager - Electronics (Batam)

About Our Client

The company is a leading global electronic player in Batam, Kepulauan Riau.

Job Description

1. Yield & Process Optimization
   • Lead cross-functional teams to analyze yield losses using Fishbone, 5W, DOE, and Pareto analysis, targeting a ≥20% annual yield improvement.
   • Drive Lean Six Sigma (DMAIC/DMADV) projects to optimize pick-and-place, soldering, coating, and other critical processes.
   • Improve workflows, reduce cycle times, and optimize layouts using CAD and simulation tools to minimize waste.
2. Quality & Customer Satisfaction
   • Implement SPC, FMEA, and Control Plans to enhance process stability and reduce customer complaints.
   • Resolve escalated quality issues (e.g., solder defects, component failures) through robust CAPA and supplier/material evaluations.
3. Team Leadership
   • Manage and mentor a team of 10+ process engineers, setting KPIs for scrap reduction, productivity, and complaint resolution.
   • Train engineers in advanced problem-solving techniques and industry best practices (DFM, PFMEA).
4. Technical Innovation
   • Collaborate with PE and R&D teams to qualify new materials and equipment.
   • Drive automation and digitalization initiatives (IoT, MES integration) to enhance throughput and process efficiency.
5. Compliance & Reporting
   • Ensure compliance with ISO 9001, IATF 16949, and other industry standards.
   • Present weekly/monthly reports to executives on project ROI, cost savings, scrap rates, and quality metrics.

The Successful Applicant

• Six Sigma Green Belt certification, with a proven track record in DMAIC projects (e.g., yield improvement, OEE optimization).
• Expertise in quality tools: DOE, SIPOC, Fishbone, 5W, FMEA, SPC, Control Charts.
• Experience with Minitab, JMP, CAD/CAM software, and ERP/MES systems.
• Familiarity with automation and Industry 4.0 technologies (vision systems, predictive maintenance).
• Strong leadership, coaching, and conflict resolution abilities.
• Ability to thrive in fast-paced, high-pressure environments with an agile mindset.
• Excellent communication skills for cross-functional collaboration and customer engagement.
• Bachelor's degree in Electrical, Mechanical, Industrial, or Chemical Engineering.

What's on Offer

• Work in an international and diverse setting
• Dynamic Working Environment
• Clear career pathway