Provide general information and quick responses to customer inquiries regarding:
Logistic inquiries
Technical inquiries
Responsibilities include:
Customer complaint management
Handling special cases due to faulty products or quality issues
Reporting additional jobs based on the needs for improving customer satisfaction
QSHE compliance
Qualifications
Bachelor's Degree in Electrical Engineering
Open to fresh graduates
Specific requirements: Agile, digitized, willing to learn, excited for challenges, good attitude, and able to maintain good relationships with customers