Strategy & Projects - Customer Service, SPX Express

Scale up SPX Express by focusing on overseeing the Customer Service department.

Drive high-impact growth and operational excellence projects in a fast-paced environment with a nationwide scale.

Support ongoing initiatives within the Customer Service and other departments to ensure the effectiveness and on-time implementation.

Monitor key operational metrics, business reports, and project implementation progress regularly.

• Bachelor's degree in Engineering, Business Management, or any related field.
• Minimum 3 years of work experience in a Project Management role with prior working experience in a tech startup, and management consulting.
• Proven ability to manage large and challenging projects.
• Experienced with cross-functional projects and teams, driving real results.
• Exceptional negotiation and interpersonal skills.
• Strong communication skills and ability to speak and write in English.
• Proficient in operating Ms. Excel.