Insurance Advisor - HSBC (Jkt 3)

Responsibilities

• Coordinate and maintain good relationships with Branch Manager or Relation Manager of the banks allocated in order to support performance and Bancassurance growth.
• Prepare production report on a daily, weekly, and monthly basis.
• Coordinate with Claims Team for claims settlements.
• Perform Customer Centricity by attentiveness, reliability, and availability to customers, in line with current AXA pillar.
• Ensure compliance with regulatory requirements and adhere to policy and procedures.

Minimum Requirements

• Completion of at least a Diploma III or bachelor’s degree in any discipline.
• Minimum of 2+ years’ experience in the current position within an insurance company.
• Excellent communication and group facilitation skills, with the ability to write and deliver training courses and materials.
• Strong analytical and problem-solving skills; creative, innovative, and committed to customer service excellence.
• Good team leadership and time management skills.
• Good knowledge of general insurance products (retail and commercial business).
• High level of integrity and dependability with a strong sense of urgency and results orientation.
• Knowledge of marketing media/technologies.
• Good command of English.