ECommerce Specialist (Cosmetics)

Job Responsibilities

• Manage and maintain the company's online store on e-commerce platforms (e.g. Shopee, Tokopedia, Lazada, and TikTok), including store setup, page design, product listing, and content updates.
• Conduct market and trend research to identify new growth opportunities and improve brand positioning.
• Drive e-commerce sales by implementing marketing strategies such as brand building, customer loyalty programs, and promotional activations.
• Plan and propose marketing campaigns aligned with budgets and brand goals.
• Analyze e-commerce data and sales trends to generate reports and actionable insights that inform business decisions.
• Create and manage detailed campaign calendars, including Flash Sale, Double Date Campaigns (e.g. 9.9, 11.11), and other major promotional events.
• Handle day-to-day e-commerce operations: product listing, price adjustments, stock monitoring, and performance optimization.
• Develop and execute promotional campaigns to increase brand visibility and conversion rates.
• Monitor and ensure timely order processing and delivery.
• Handle customer order packaging with accuracy and care to ensure high satisfaction.

Requirements

• Minimum Bachelor’s Degree (S1) from any major.
• At least 2 years of experience in the cosmetics industry.
• Strong background in e-commerce platforms (Shopee, Tokopedia, Lazada, TikTok, etc.).
• Excellent organizational, time management, and multitasking skills.
• High attention to detail and analytical mindset.
• Proficient in Microsoft Office, especially Excel.
• Strong verbal and written communication skills.