E-commerce Supervisor (Beauty and Personal Care)

On behalf of our client, we are looking for an E-commerce Supervisor with details below:

Job Description:

• Supervise and manage end-to-end eCommerce activities (Customer service - pre and post-sales, operations, campaign submissions, brand marketing collaborations, and building brand communities).
• Create promotional calendars, track e-commerce ads, analyze data, and proactively recommend strategies to develop eCommerce sales.
• Monitor and optimize eCommerce ads to increase sales & traffic.
• Coordinate with marketing, design, and customer service teams regarding promotional campaigns, product listings, content creation, customer chats, reviews, discussions, and eCommerce operations.
• Regular coordination with Online Marketplace Relationship Managers regarding strategic campaigns.
• Modify and optimize product descriptions and images that are to be posted or have been posted on eCommerce platforms.
• Capable of multitasking and meeting deadlines while maintaining attention to detail and work quality.

Required Qualifications:

• Candidate must have a bachelor's degree (S1 or equivalent).
• At least 3-5 years of experience in eCommerce platform supervision.
• Hands-on experience in developing features and content for eCommerce.
• In-depth knowledge of eCommerce trends, including marketing, advertising, product development, competitive strategy, consumer research, industry trends, and best practices in eCommerce.
• Ability to communicate and collaborate with cross-functional teams and show high initiative with minimal supervision.
• A plus if skilled in graphic design (Adobe Photoshop, Canva, etc.).