E commerce sales Staff

About the role

We are looking for an enthusiastic E-commerce Sales Staff to join our dynamic team. In this full-time role, you will be responsible for driving sales and growth through our e-commerce platform, providing exceptional customer service, and contributing to the overall success of our online business.

What you'll be doing

• Actively engage with customers through our e-commerce platform, respond to inquiries, and provide expert product advice and support.
• Manage and optimise product listings to enhance visibility and drive sales.
• Collaborate with the marketing team to develop and implement effective sales strategies.
• Monitor and analyse sales data to identify trends and opportunities for improvement.
• Create content and campaigns driving brand awareness and preference.
• Proactively identify and address customer concerns, ensuring a positive and seamless shopping experience.
• Manage and administer e-marketplaces like Shopee, Tokopedia, and TikTok.

What we're looking for

• 1-2 years of experience in e-commerce sales or customer service.
• Knowledge and competency in selling and marketing online and/or offline for 2 years.
• Design skills using Canva, Photoshop, or similar tools.
• Strong communication and interpersonal skills with the ability to engage with customers effectively.
• Excellent problem-solving and critical thinking skills to handle customer inquiries and concerns.
• Experience in developing and creating social media content.
• Good interpersonal skills and experience in live shopping.
• Familiarity with e-commerce platforms and tools, such as inventory management and data analysis.
• Passion for providing outstanding customer service and a commitment to continuous improvement.
• Ability to work collaboratively in a team and contribute to the overall success of the business.

What we offer

We value our employees and are committed to their growth and development. We offer a competitive salary, comprehensive benefits, and opportunities for career advancement. Additionally, we foster a positive and supportive work environment that encourages work-life balance and professional development.

About us

PT. Turbo Elektro Domestici is an e-commerce and retail company in Indonesia, known for our innovative solutions and commitment to customer satisfaction. With a strong presence in the market, we strive to provide our customers with a seamless and enjoyable shopping experience. Join our team and be a part of our exciting journey as we continue to grow and expand our reach.

Apply now for this exciting opportunity and become an integral part of our e-commerce sales team!