Director, Business Development, Small Medium Enterprises

Director, Business Development, Small Medium Enterprises

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary
The Small Business segment team drives opportunities within Southeast Asia to grow and defend our business in a profitable and sustainable manner.

Our key activities include:

1. Identifying and developing new business,
2. Identifying and driving strategic partnerships, and
3. Providing deep sales expertise to our partners and powering their growth.

The Director, Small Business Segment, based in Jakarta, Indonesia, will be part of the Commercial and New Payments Flow team which is responsible for advancing Mastercard's Small business efforts in the Southeast Asia region. The position reports to the Vice President, Small Business Segment lead, SEA division.

The individual will be responsible for driving strategy, business development, analysis, and reporting. This role will be a single point of contact for all SME BD and sales to external partners.

Role: The key objectives of this role are to drive growth of Small Business portfolios, achieve agreed targets in terms of new wins, spend volumes, revenue, and market share through the following activities:

1. Possess deep knowledge of payment market products and programs from both issuer, acquirer and end-user client perspectives. Develop strategy and recommend new, differentiated features and benefits to enhance sales and optimization strategy for existing and prospective Bank partners, 3rd party partners, Fintech partners, and the startup community in order to drive new business and incremental growth for Mastercard's Small Business portfolio.
2. Collaborate with multiple stakeholders across Account Teams, Marketing, Loyalty, Finance, Pricing and Interchange, Franchise, Legal and Customer Delivery, as well as 3rd party partners to support new launches and go-to-market initiatives.
3. Provide consultative sales enablement, especially during complex and cross-departmental discussions through the combination of functional skills and a thorough understanding of Mastercard's assets.
4. Champion digital enablement (e.g. digital first, contactless, tokenization) within the Small Business space and drive adoption with best-in-class customer experience.
5. Effectively communicate the launch of new products, services & platforms and/or enhancements to internal stakeholders and external customers through bulletin announcements, briefing sessions, PR, etc.

All About You:

1. Strong product development/business development skills, with demonstrated ability to deliver.
2. Relevant industry experience preferred, such as payments, cards, financial services, fintech, start-up world, etc.
3. Track record of initiating new approaches to doing business and driving implementation to deliver tangible business results.
4. Strong team player with good communication and presentation skills.
5. Self-motivated and able to operate within a cross-functional team environment.
6. Strong in Microsoft PowerPoint, Word, and Excel.
7. Organizational savvy to navigate a highly matrixed organization and resilience to thrive in a high-pressure, goal-oriented, and substantial revenue growth-driven environment.
8. Willingness to travel throughout the region.

We are looking for an individual who has demonstrated ability to bundle and sell Commercial, SME Cards, Digital payables, Collections, and Lending solutions to Transaction and SME Bankers.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.