Digital Product Analyst

Minimum Qualifications:

• Bachelor's or above in a relevant field (e.g. business, economics) or 1-3 years of work experience
• Excellent English communication skills, enabling effective cross-team collaboration and issue resolution
• Proficient in using Microsoft Office especially Excel and PowerPoint
• Ability to work independently or as part of a team in a cross-functional environment
• Marketing experience and data analysis are a plus

Job Description:

• Campaign and Operation Management
• Support team’s strategic operations for digital services such as top-up and bill payment.
• Manage day-to-day operations including marketing campaign setup, execution, and monitoring as well as weekly/monthly performance reporting.
• Collaborate with the team to brainstorm and propose new campaigns.
• Work closely with marketing, finance, IT, and customer service teams to develop both technical and business solutions for specific partners.
• Analytic and Data Monitoring
• Conduct market research to collect qualitative and quantitative data to generate impactful business insights to drive growth and profitability.
• Monitor data and conduct data analysis to support the business strategy.
• Daily Operations
• Be responsible for daily tasks, including resolving CS cases and financial reconciliations, to ensure smooth business operations.