Data Scientist

Qiscus is an omnichannel conversational platform that helps businesses embrace the new expectations of excellent Customer Experience (CX) through the ability to engage in timely conversations at scale. Data is essential to be taken into consideration for any crucial decision as it provides valuable business insights.

We are looking for a data scientist who will optimize and redesign our data pipeline architecture to support product development and data initiatives. We need an individual who is highly passionate in data analysis who possess a problem-solving aptitude. If you find that you fit this role, come join us!

What You Will Do

• Analyze data using statistical techniques and provide perpetual reports
• Develop and implement databases, data collection systems, data analytics and other strategies to optimize statistical efficiency
• Acquire data from primary or secondary data sources and maintain data systems
• Discover, analyze, and interpret trends in complex data sets to gain valuable insights
• Locate and define new process improvement opportunities
• Analyze data that is beneficial to enhancement of product development and customer experience (CX), marketing techniques and business strategies.

What You Will Bring to the Role

• Experience using statistical computer languages (R, Python, SQL, etc. or even Excel)
• Interested in data analysis including business data analysis
• Familiar with SQL and database structure
• Knowing basic Python is a plus
• Experience working with and creating data architectures
• Excellent written and verbal communication skills for coordinating across teams
• Strong problem-solving skills with an emphasis on product development
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report-writing and presenting findings