Data Center Engineering Operations, DC Communities

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Infrastructure Operations (Data Center) Team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintain the physical infrastructure of AWS, ensuring the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost.

Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

Responsibilities:

1. Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance.
2. Responsible for the on-site management of sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
3. Manage relationships with third party Colocation providers and their facility staff.
4. Responsible for the operation and management of both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
5. Data Center capacity planning and reporting.
6. Assist in the design and build out of new facilities.
7. May assist in projects to increase current facility efficiency.
8. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency.
9. Deliver quality service and ensure all customer demands are met.
10. Procurement for DCEO related expenditure.
11. Responsible for asset and inventory management.
12. Assist in recruiting efforts.

BASIC QUALIFICATIONS

1. Demonstrate skills, competencies, and capabilities in leading and managing operation of critical facilities which require in-depth knowledge in electrical, mechanical, and control systems.
2. In-depth knowledge of Data Center Facilities such as generators, chillers, cooling towers, air handling units, UPS and DRUPS, electrical sub distribution systems, fire detection and suppression systems, cable reticulation systems.
3. Fundamental knowledge of network design and layout (copper/fiber) as well as low/high voltage (copper/fiber) cabling, BMS Systems, Monitoring and alarming systems.
4. Knowledge of Data Center capacity planning and reporting.
5. Knowledge in leading and managing emergency situations.
6. In-depth knowledge in operation management (safety, security, availability, and efficiency).
7. Experience and knowledge in people management (talent acquisition and people development).
8. Understanding of written and spoken English.
9. Strong leadership and organizational skills.
10. Strong attention to detail.
11. Ability to prioritize in complex, fast-paced environment.
12. Work for periods of longer than eight hours in duration where required.
13. Respond to out of hours emergency calls - second level escalation point for Data Center facilities related issues/failures.
14. Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.

PREFERRED QUALIFICATIONS

1. Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline is also acceptable).
2. 5+ years of Data Center Engineering Experience.
3. Good understanding of written and spoken English.