Customer Solution Associate

Full time

The Customer Solution Associate is a critical team member responsible for executing initiatives that improve guest experiences and operational excellence. This position focuses on branch-level training, travel planning, and administrative support. By ensuring high-quality training, offering tailored travel planning services, and maintaining efficient administrative processes, the role contributes to the seamless delivery of Bobobox’s guest-centric services.

You will fit in this job if you:

• Bachelor’s degree in Hospitality, Tourism, Business, Management, or a related field (or equivalent experience).
• At least 1 year of experience in training facilitation and a sales-related role, preferably within the hospitality or FnB industries.
• Strong organizational and multitasking skills to manage varied responsibilities effectively.
• Excellent communication and interpersonal abilities to collaborate with teams and deliver guest-centric services.
• Willingness to travel as needed (up to 30%).

How do your skills match this job?

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Solutions Associate?
• Do you have customer service experience?
• How much notice are you required to give your current employer?
• Are you available to travel for this role when required?
• Which of the following languages are you fluent in?

Be a part of Bobobox and #shapeyourcareer with us!

Perks and benefits: 12 days annual leave, health insurance, career progression opportunities.