Customer Service Relation

B-Quik Company Limited – Tangerang, Banten

Full time

Main Task:

• Serve customers quickly and friendly
• Identify and assess customers’ needs to achieve satisfaction
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Maintain a positive, empathetic and professional attitude towards customers at all times.
• Follow communication procedures, guidelines and policies
• Doing end to end administration process

Job Qualifications:

• Maximum 30 years old
• Minimum SMA, D3/S1 is preferred
• Minimum 2 years of working experience at equivalent
• Customer Centricity
• Ability to multi-task, prioritize, and manage time effectively
• Energetic & Communicative

Policy:

• 6 working days a week
• Willing to work under shift schedule
• Placement as needed (Current need: JAKARTA, TANGERANG)
• Additional Public Holiday
• Monthly Incentive
• THR as per company policy