Customer Service - Palembang

Magada & Co
Palembang
IDR 100,000,000 - 200,000,000
Job description
Job Desc:
  • Guide our consumer and partners in using our products
  • Manage service enquiries and disputes arising from our consumer and partners
  • Provide excellent customer service to our consumer and partners base
  • Maintain good relationships and community building efforts with our consumer and partners
  • Support project from all verticals including registration, acquisition, and sales transaction.
  • Educate consumers and partners on Company products, promotional campaigns, as well as troubleshooting when they have difficulties.
  • To resolve consumers and partners problems quickly and effectively with empathy and care.
  • Perform administrative tasks involving a partner's account (credit top-up, changes in partner, information, etc).

Requirements:
  • Min D3/S1 any major With GPA 2,75
  • Clear articulation and good communication in Bahasa
  • Experience in customer service area
  • Experience in sales area
  • Typing skill with WPM 50 & Accuracy 90%
  • Sense of empathy
  • Vaccinated min 2 doses
  • Energetic and agile
  • Min. Fresh graduate and max 2 years in the same position (entry level)
  • Attention to detail
  • Adaptive with dynamic changes
  • Able to speak English with minimum passive communication
  • Number of candidates required: 1 (one) person
Get a free, confidential resume review.
Select file or drag and drop it
Avatar
Free online coaching
Improve your chances of getting that interview invitation!
Be the first to explore new Customer Service - Palembang jobs in Palembang