Customer Service - Jakarta

Magada & Co

Daerah Khusus Ibukota Jakarta

IDR 100,000,000 - 200,000,000

Job description

Job Desc:

Guide our consumer and partners in using our products
Manage service enquiries and disputes arising from our consumer and partners
Provide excellent customer service to our consumer and partners base
Maintain good relationships and community building efforts with our consumer and partners
Support project from all verticals including registration, acquisition, and sales transaction.
Educate consumers and partners on Company products, promotional campaigns, as well as troubleshooting when they have difficulties.
Resolve consumers and partners problems quickly and effectively with empathy and care.
Perform administrative tasks involving a partner's account (credit top-up, changes in partner information, etc).

Requirements: