Job Description Customer Service Export:
Experience in CIF SHIPMENTS. Not FOB.
Look for FREIGHT RATE, schedule and DO as per customer request.
Arrange for shipment.
Collaborate with trucking division.
Monitor & Tracking the trucking/shipment from customer's warehouse till arrive at destination port for all shipments.
1 day can monitor new 5-10 shipments and trucks.
Do the final SI, submit VGM, draft BL.
Have experience minimum 4 years in handling Customer Service Export with CIF shipments in Forwarding.
Cooperate with trucking vendors, customers, operational staffs.
REPORT to Marketing Manager/Director for every shipment running and to be, especially shipment problem, by active verbal or email.
Requirement:
Feel free to send your CV even if your answers don't meet our target. We will review your CV anyway.