Customer Service and Support (Indonesia)

About Us:

RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talents in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work environment for our team.

Position Overview:

At RecruitGo, we are dedicated to delivering exceptional customer experiences through innovative solutions and a customer-first mindset. We are looking for Customer Service & Support professionals to join our growing team in Indonesia. If you have a passion for helping others, strong communication skills, and a problem-solving mindset, we’d love to hear from you!

We are hiring for the following roles:

• Sales Executive
• Business Development Manager
• Marketing Executive
• Digital Marketing Specialist
• Social Media Manager
• Content Writer
• SEO Specialist

Requirements:

• Bachelor’s degree in any field (preferred but not always required).
• Previous experience in customer service, support, or client relations.
• Strong verbal and written communication skills in English.
• Ability to handle complaints and provide solutions professionally.
• Familiarity with CRM tools and support platforms (e.g., Zendesk, Salesforce, HubSpot).
• Strong problem-solving and active listening skills to resolve customer concerns efficiently.
• Experience in BPO, e-commerce, fintech, telecommunications, or SaaS is an advantage.

Why RecruitGo?

RecruitGo seamlessly links world-class business partners with top-tier global talent in emerging markets. Secure legal employment through our Employer of Record services and embark on a journey to unparalleled professional opportunities.

• Work Schedule: To be confirmed
• Global Opportunities: Work with international clients & expand your career
• Flexible Work Arrangements: Flexible work schedules and remote work options.
• Company-Provided Equipment: We ensure you have the right tools for success.
• Career Growth: Unlock opportunities for learning, leadership, and professional development.
• Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
• Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.
• Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that clients & expectations are met.