Corporate - Associate, Partner Service - Bali

Harper Malioboro Yogyakarta
Provinsi Bali
IDR 100,000,000 - 200,000,000
Job description
Job Description

  • Investigating and promptly reporting any technical issues related to hotels and/or OTAs (Online Travel Agents).
  • Ensuring the accurate execution and maintenance of property content across all channels.
  • Implementing technical online promotion programs and optimizing content on our website and OTAs to enhance the user experience.
  • Keeping the "Room Availability" document and other task-related documents up to date.
  • Managing and updating content and promotions in the booking engine and various OTAs.
  • Registering new hotels in the Booking engine, Channel manager, and OTA channels.
  • Conducting thorough investigations and reporting technical issues that may arise from hotels, PMS (Property Management System), Channel Managers, and OTAs.
  • Collaborating with the connectivity team and the eCommerce team at the head office to ensure the accurate distribution of Rates & Inventory for each hotel across all online channels.
Job Requirements

  • Experience with OTA (Online Travel Agents) is preferred.
  • Ability to work effectively in different time zones.
  • Proficiency in using a channel manager for managing online sales channels.
  • Strong attention to detail to ensure accuracy and precision in all tasks.
  • Must demonstrate resilience, even temperament, and the ability to remain calm under challenging situations.
  • Adaptability to embrace changes such as new systems, emerging trends, etc.
  • Willingness and capability to thrive in a dynamic and collaborative work environment.
  • Excellent communication and influencing skills to interact with team members and stakeholders effectively.
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