Community Associate

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Job Descriptions:

• Develop and implement strategic plans for community programs (loyalty program, gamifications, etc) and partnerships in alignment with organizational goals and objectives.

• Lead the design, implementation, and evaluation of community programs and initiatives, ensuring they effectively address the needs of the target audience.

• Build collaboration and identify partnership opportunities for funding, supporting events, or in-kind collaboration for Community Mekari and establish relationships with partners to support mutual objectives.

• Monitor and track program metrics, analyze data, and prepare regular reports to assess program effectiveness and inform decision-making.

• Stay informed about community trends, issues, and opportunities to identify areas for collaboration and innovation.

• Work closely with internal stakeholders to enhance community programs and support core functions.

• Maintain community special projects (customer advisory board and buddy program) and involve in Community Plan and Operational Event.

Requirements/Qualifications:

• Bachelor's degree in Marketing, Communications, Social Science or related field.

• Excellent communication skills, including the ability to articulate ideas clearly, negotiate effectively, and build consensus among stakeholders.

• Strategic thinker with the ability to develop and execute comprehensive plans to achieve program goals and objectives.

• Min 1-2 years of experience working in community program or partners field.

• Responsible, reliable, self-motivated, and possess excellent time management skills.

• Ideally have community experience, good understanding of community metrics.

• Experience in creating community programs, loyalty programs, gamification, and engagement activities.

• Having experience in event planning and operations is a plus.

• Demonstrated success in building and managing partnerships with diverse stakeholders, including community organizations, government agencies, corporate partners, and donors.

• Strong project management skills, including the ability to manage multiple priorities, meet deadlines, and adapt to changing circumstances.

• Analytical mindset with proficiency in data analysis and reporting to measure program impact and effectiveness. Have an ability to use Excel and be familiar with data management.

• Having a sense of initiative and experience working with cross-functional teams.

• Experience with administering the backend for digital products is a plus (e.g., CRM).

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company.