Responsible for managing DLD unit (up to 3 Sales Offices) of designated and assigned area which includes developing plans, leading and monitoring all effectiveness of trainings, as well as development programs and initiatives to ensure all Leaders and Agents are equipped with proper knowledge and skills to deliver the sales targets and other company KPIs and productivity targets within schedule and plans.
Responsible for module developing and implementation in his/her areas, also involved in sales activities to boost the KPI.
Deliver an effective onboarding program through multiple methods to ensure all new Leaders and Agents have a comprehensive understanding of Chubb Life, their roles and expectations, products, processes, etc., which will create a positive experience and become productive and successful members of the Agency team.
Lead & Monitor New Recruit Activity Ratios targets in their first 30 days, 2nd case in 60 days & 3rd case in 90 days as a Secondary Responsibility.
Responsible for developing all training material effectively to support all Distribution Channels which align with the company business objectives, ensuring that each of the training modules is reviewed from time to time as a Primary Responsibility.
Deliver robust development programs and initiatives to ensure all Leaders and Agents are equipped with proper knowledge and skills to deliver the sales targets over multiple creative methods such as through formal classroom, coaching, motivation booster series, etc.
Continuously perform a learning & development needs analysis to ensure all initiatives are aligned with the company priorities and address Leaders & Agents needs.
Ensure that all Distribution Channel salespersons have the right understanding of the compliance prevailing rules, code of conduct, and procedures in order to maintain a clean business operation through Code of Conduct training module.
To fulfill any additional/ad hoc duties as required to meet the needs of the business.
Adhere to the policy and procedure related to risk management, compliance, legal and other departments as per the company’s direction.