Channel Strategy Analyst

About The Role

As a Channel Strategy Analyst, you’ll play a crucial role in analyzing all available data for the business to utilize in deciding their next steps. Working in a fluid, fast-paced environment, where the latest cutting-edge software technologies are at your disposal, you’ll dig data and combine it with local business insights to understand the problems and pain points of our channel business participants, and then proposing solutions to alleviate those problems. Your work will also provide the necessary data and insights for our local teams to further their experimentations and better optimize their products and services to regional preferences and needs.

What You Will Do

• Facilitate clear communication with stakeholders to understand project requirements and expectations.
• Utilize data-driven approaches to identify, analyze, and resolve complex business challenges.
• Translate ambiguous problem statements into well-defined analytical questions and hypotheses.
• Independently design and implement analytical frameworks to address business needs and drive improvements.
• Implement scalable monitoring solutions that require very minimum manual intervention while ensuring data accuracy and reliability.

What This Role Needs

• Ability to independently select and implement the correct statistical test to answer business questions.
• Solid experience in handling analytical tasks using SQL, including both DDL and DML.
• Experienced with job scheduler tools like Airflow or DBT.
• Ability to code for data analysis in Python, R, or similar languages is advantageous.
• Strong project management skills to balance the statistical & long-term strategies and tactical needs from the regional team in achieving the targets.
• Superb business sense to transform an ambiguous business or product problem into a well-scoped and impactful analysis.

About The Team

Our Channel Management team is a small but mighty group, working hand-in-hand to keep the wheels of our fleet ecosystem turning smoothly. We're a close-knit squad that thrives on collaboration, with each member bringing their unique skills to the table. Whether it's negotiating partnerships, optimizing operations, or exploring new avenues for growth, we’re always up for a challenge—and we do it with a sense of fun and camaraderie. With an open culture that encourages creativity and out-of-the-box thinking, we support one another every step of the way, making our work both impactful and enjoyable.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress” by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms. It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoTo Financial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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