Channel manager Tokopedia and Shopee

Position Summary:
We are looking for a proactive and results-driven E-Commerce Channel Manager to oversee and manage our online sales channels, including Tokopedia, Shopee, and Lazada. This role requires expertise in online marketplace strategies, digital marketing, and customer engagement to maximize sales and brand visibility.

Key Responsibilities:

1. Develop and execute e-commerce strategies to drive sales growth and brand awareness.
2. Manage and optimize listings, pricing, and promotions across Tokopedia, Shopee, and Lazada.
3. Monitor and analyze sales performance and campaign effectiveness, providing actionable insights.
4. Handle customer inquiries and reviews, ensuring high levels of customer satisfaction.
5. Collaborate with marketing and product teams to develop engaging content and promotions.
6. Stay updated on industry trends, competitor activities, and platform updates to ensure competitive positioning.
7. Coordinate logistics and inventory management to avoid stock shortages or delays.

Qualifications:

1. Strong analytical skills and ability to interpret sales data.
2. Excellent written and verbal communication skills in Bahasa Indonesia and English.
3. Proficiency in using marketplace tools and managing digital campaigns.
4. Detail-oriented with strong organizational and multitasking abilities.