Category Management Senior Analyst

Roles Descriptions

This role is responsible for supporting the Category Management Lead on strategic initiatives and transformation opportunities within external talent management. The role will collaborate with stakeholders and Accenture’s strategic suppliers to explore new innovative ideas and technology staffing solutions. The candidate will work closely with the Category Management Team in SEA markets to achieve business objectives and deliverables.

Key Responsibilities

• Gather market intelligence to support SOW labour service and contingent labour services.
• Build a knowledge bank of SOW/contingent labour suppliers and services that comply with Accenture processes and policies.
• Develop supplier strategies to support business teams, including market landscapes of roles/skills, different engagement models, diversity focus, and innovative plans.
• Understand and establish category requirements, developing sourcing strategies that meet the needs of the organization while providing synergy in processes and savings.
• Handle all sourcing activities such as the request for proposal process, negotiating with suppliers, vendor selection, contract creation, baseline and cost savings validation, and strategy execution aligned with Accenture processes and policies.
• Execute SRM activities, including issues management, supplier performance management, business review preparation, and actions.
• Handle suppliers’ escalation issues and seek resolutions aligned with stakeholders, including the Cx team.
• Work closely with Cx teams to drive supplier chain excellence.

Skills

• Excellent communication skills, problem-solving, analytical, and organizational skills.
• Strong negotiation skills with the ability to articulate complex concepts and influence stakeholders at all levels.
• Familiarity with procurement and sourcing technical terminology.
• Data analytics skills, with the ability to draw conclusions and determine trends to present recommendations on actions.
• Adaptable and comfortable working with ambiguity in a global matrix organization.
• Possess the desire and drive to succeed in a fast-paced and highly competitive environment.

Qualifications and Experience

• Bachelor’s degree in human resources with project management experience or other related graduate degree.
• Experience in working on contracts – being able to negotiate contracts with suppliers, work with legal to go through contract amendments, and finalize for signing.
• Supplier relationship management – familiarity with managing SLAs and delivering an SRM program.
• Reporting – able to interpret and analyze spend reports, assess trends, and tell a story from the data.
• Strong verbal and written communication skills, being able to deal with stakeholders of various levels.
• Project management – comfortable multitasking and managing multiple requirements on the go.
• Ideally, someone with experience in labour/HR/professional services.