Call Center Perbankan Semarang

We are looking for enthusiastic and customer-oriented individuals to join our team as Call Center Representatives in Semarang. The ideal candidate will possess excellent communication skills, a strong understanding of banking products, and the ability to assist customers effectively while providing exceptional service.

What You'll Do:
Assist customers with inquiries related to banking products and services
Handle inbound calls with professionalism and empathy
Document customer interactions accurately in our system
Identify customer needs and provide tailored solutions
Promote bank services and offer relevant financial advice
Collaborate with team members to enhance service delivery

What We’re Looking For:
Strong verbal communication skills in both Bahasa Indonesia and English
Customer-focused mindset with a passion for helping others
Ability to work in a fast-paced environment while maintaining attention to detail
Previous experience in a call center or customer service role is preferred
Familiarity with banking products is an advantage

Ready to make an impact? Apply now and let’s grow together!