Business Development Specialist - Digital Insurance

Company Description

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial products by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hails from Silicon Valley tech companies such as Google, Microsoft, LinkedIn, and Sofi, as well as Indonesian startups such as Doku and Touchten. We have graduates from well-known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell, and many others. We are building a company with the same culture of openness, transparency, drive, and meritocracy as Silicon Valley companies. Join us in our cause to build a world-class fintech company in Indonesia.

Job Description

• Lead overall client retail, accountable for the region execution, focused on people and retail management.
• Build and maintain strong relationships with key clients, ensuring high customer satisfaction and retention levels.
• Lead, motivate, and develop a team of retail personnel or account managers within the region to meet or exceed performance targets.
• Monitor and analyze regional performance metrics (sales, profitability, customer satisfaction, etc.) to ensure targets are met.
• Increase the portfolio of clients working with offline retail businesses.

Qualifications

• Education: Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
• Experience: 2-5 years of experience in sales, account management, or retail management, ideally in a regional or territory management role.
• Leadership: Proven ability to lead, motivate, and develop a team to achieve high performance.
• Problem-solving: Strong analytical skills with the ability to identify problems, think critically, and implement effective solutions quickly.
• Have a good network in the retail business.