Business Development Manager - Global

Influx is the leader in on-demand service teams for global brands. We build world-class operational teams by delivering around-the-clock service via email, live chat, voice, and social media that match any brand and workflow to our clients with a range of industries from SaaS and eCommerce companies including Linktree, Blenders Eyewear, and Meshki.

Headquartered in Melbourne, Australia, about a quarter of our team is based in Indonesia, including many global executive roles.

Influx is looking for an experienced Business Development Manager to join our global sales team. This is a fully work-from-home position. 100% of our team members in Indonesia work from home.

Overview

Influx is the leader in on-demand service teams for global brands. We build world-class operational teams by delivering around-the-clock service via email, live chat, voice, and social media that match any brand and workflow to our clients with a range of industries from SaaS and eCommerce companies including Linktree, Blenders Eyewear, and Meshki.

Influx is looking for an experienced Business Development Manager to join our global sales team. This is a fully work-from-home position. 100% of our team members in Indonesia work from home.

The Role

As a Business Development Manager - Global you will lead our BDR team (business development representatives). The BDR team serves two purposes:

1. Ensure every inbound lead gets a best-in-class experience, improving close rates and sales funnel efficiency.
2. Close deals for our ‘small teams’ products.

The Business Development Manager - Global is an executive-level hire, reporting into the Global Head of Sales in Melbourne, Australia, and will also work regularly with:

• Global Head of Marketing (AU)
• Marketing Operations Manager (ID)
• Head of Service Delivery (ID)
• Service Delivery Directors (ID)
• Product Lead (ID)

Day to day responsibilities include:

• Design and develop the BDR team for success
• Weekly team training and feedback
• Weekly team reporting and analysis
• Review and improve all processes
• Close deals
• Enable the BDR team to close more deals
• Persuade change cross-organizationally
• Becoming the second comment on behalf of the Head of Sales - Global

You will collaborate with experienced executives that are passionate about progressive sales methodologies and creating tangible results.

What you'll bring:

• 5+ years sales experience (and success)
• 3+ years sales leadership experience
• 3+ years developing talent
• 3+ years building and improving sales processes
• Excellent commercial communication skills
• Perfect English
• Entrepreneurial skills. You have a lot of energy, are persistent, excited about the potential of B2B relationships and you cannot wait to win!

How we operate / values

• Treat others as you would like to be treated
• Do what you say you’re going to do
• Show don’t tell
• Prioritise the listener
• Focus on the facts

Life at Influx

We're building a company that constantly looks for the overlap between the personal and career ambitions of its staff and the internal opportunities that open up at a high-growth company.

What We Bring to The Table

• A 100% work-from-home opportunity: We have been operating remotely for the past 10 years and are proud of our high-performance work environment that supports a life outside of work.
• Global Footprint: Collaborative culture in servicing international clients, working alongside talented individuals providing high-quality customer experience with your expertise.
• Join a fast-growing scale-up with an ambitious growth strategy.

To learn more about the company, visit www.influx.com.