Understand customer needs and present appropriate solutions from our product catalog.
Provide technical support and consulting to clients and internal teams.
Manage projects and coordinate with partners & technical teams to implement solutions.
Monitor solution performance and make improvements according to client requirements.
Support the development and implementation of marketing strategies.
Increase industry knowledge and new technology to build future-proof solutions.
Provide market feedback to the product teams to ensure our solutions remain relevant.
Create, implement & report budgets and cost plans for managed projects.
Requirements:
At least 5 years of experience in a relevant portfolio.
Subject matter expertise in IoT/M2M and strong telecoms technical understanding.
Highly preferred coming from telco, IT Services, IT Consultant, and System Integrator.
Being experienced in the Product and Presales team is a plus.
Understanding of the M2M market: Familiarity with the current state of the SIM and eSIM market as well as an understanding of the key trends and developments in the space.
Business acumen: The ability to understand potential customers' business challenges and goals and translate those challenges into customer requirement specifications and provide the right solution to help the customer achieve their goals.
Technical expertise: A good understanding of the technical aspects of M2M solutions, including SIM and eSIM profiles, applet, OTA, security, remote provisioning architecture, and devices.
Communication skills: Strong presentation, negotiation, and communication skills are essential for effectively communicating the value of M2M products and solutions to potential customers.
Solution design: Understanding of SIM and eSIM system design, integration, and deployment.
Proposal writing: Experience in writing proposals, pricing, and responding to RFPs and RFIs.
Project management: Understanding project management methodologies and tools.
Understanding of ROI and TCO calculations.
Familiarity with M2M solution sales cycles, pricing models, and contract negotiation.