Area Sales Supervisor

Company Description: Traveling itu tak hanya menyenangkan, tapi juga bisa memberikan banyak pengalaman berharga dalam kehidupan. Walaupun begitu, tak sedikit orang yang menganggap traveling itu aktivitas outdoor yang ribet, karena banyaknya hal-hal yang harus dihadapi, Mulai dari permasalahan saat packing, hingga problem yang biasa ditemui ketika perjalanan. Bermula dari keresahan itulah, dua pemuda asal Bandung, Ben Wirawan dan Hanafi Salman, mencoba mencari solusi atas berbagai kekhawatiran serta kesulitan yang biasa ditemui orang saat traveling. Lalu pada tahun 2015, keduanya sepakat mendirikan Torch. Seperti arti pada namanya yaitu “obor”, Torch diharapkan dapat menjadi cahaya penerang dalam setiap permasalahan yang dialami traveler melalui produk tas dan perlengkapan traveling yang tak hanya simple, tapi juga inovatif, sehingga praktis digunakan dalam setiap momen perjalanan. Melalui berbagai inovasi fitur yang fungsional dan desainnya yang stylish, serta teknologi kualitas bahan tas yang lebih ringan namun lebih kuat, kini Torch tak hanya memenuhi kebutuhan traveling, tapi juga tumbuh lebih besar dengan memberikan kemudahan serta memecahkan masalah dalam berbagai segi kehidupan, mulai dari aktivitas urban traveling, hingga ke aktivitas harian seperti kuliah dan bekerja.

Job Overview:

We are looking for a Area Sales Supervisor to join our growing team! As an Area Sales Supervisor, you will play a pivotal role in ensuring the smooth and efficient day-to-day operations of all our retail stores (Bandung, Medan, Makassar, Karawaci, Depok, Yogyakarta, Malang, Bekasi, and to-be-opened stores). This position requires a combination of leadership, operational, and customer service skills to maintain a high level of service and drive sales within the stores.

Job Role:

• Store Management: Oversee all aspects of our stores' operation, including staff management, inventory control, visual merchandising, and customer service.
• Staff Management: Recruit, train, and manage store staff. Set their performance goals, provide training, and conduct performance evaluations.
• Inventory Management: Ensure stores are well-stocked with merchandise, manage inventory levels, and implement inventory control measures to minimize losses.
• Sales and Customer Service: Monitor sales performance, customer service quality, and implement strategies to maximize sales, cross-selling, and upselling opportunities.
• Visual Merchandising: Collaborate with visual merchandisers to create visually appealing product displays that attract and engage customers.
• Financial Management: Develop and manage store budgets, monitor store performance against financial targets, and take corrective actions as needed.
• Loss Prevention: Implement loss prevention strategies to reduce theft and ensure store security measures are in place and followed.
• Compliance: Ensure stores comply with all relevant laws, regulations, and company policies. Implement safety and health protocols to create a secure shopping environment.
• Customer Experience: Focus on creating a positive and memorable shopping experience for customers, gather feedback, and address concerns or suggestions to improve service quality.
• Reporting: Provide regular reports and updates to higher management on store performance, challenges, and opportunities. Analyze data and make recommendations for improvements.
• Problem-Solving: Address operational challenges and resolve issues as they arise. Identify and implement process improvements to enhance store efficiency.
• Expansion and New Store Openings: Assist in the planning and execution of new store openings and expansions, ensuring that new locations adhere to the brand's standards and operational procedures.
• Supplier and Vendor Relations: Manage relationships with suppliers and vendors to ensure timely product deliveries and quality.

Tingkat senioritas

• Senior tingkat menengah
• Fungsi pekerjaan: Penjualan, Pengembangan Bisnis
• Industri: Ritel Pakaian dan Busana