Amazon/Ebay/Shopify Customer Service Representative

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GNM Salon Apparel
Kota Yogyakarta
Remote
IDR 100,000,000 - 200,000,000
Be among the first applicants.
4 days ago
Job description

Join GNM's E-Commerce team as an Amazon/Ebay/Shopify Customer Service Representative! We are looking for a dedicated professional who puts customers first and ensures top-notch service in every interaction. This is a fully remote position, allowing you to work from the comfort of your home.

Position: Customer Service

Location: Remote (Work from Home)

Job Type: Full-Time

Salary: Up to $4 USD per hour

Benefits:

  • Full HMO health insurance
  • Dental coverage
  • Company swag kits
  • Paid time off
  • Performance and referral bonuses
  • Holiday pay and year-end bonuses
  • Awards and recognitions
  • Promotional opportunities

Responsibilities:

  • Address customer inquiries and issues via phone calls, emails, live chats, and social media messages promptly and courteously.
  • Provide tailored guidance to customers on utilizing our products/services effectively, aligning with their unique requirements and preferences.
  • Serve as a reliable product expert, delivering accurate and strategic information to ensure customer satisfaction and loyalty.

Qualifications:

  • At least 1 year of Customer Service experience (required)
  • E-commerce experience is a plus!
  • Excellent written and verbal communication skills
  • Personally owned laptop/computer with a working camera, minimum 15 Mbps upload/download speed

PC and Internet Requirements:

  • Must have a personally-owned PC or laptop with at least an Intel i5 processor (or its equivalent)
  • A minimum internet speed of 15mbps for both upload and download

Why Join Us?

We offer competitive pay and a range of benefits designed to support your well-being and professional growth. Our team values performance, dedication, and customer-centric service, and we reward our employees with various bonuses and recognition programs.

Note: We only accept applications received via the link provided.

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