ADMINISTRATION

- Accountable and responsible for requesting new User ID for Salesman (PSSR, PSSE, ISR).

- Accountable and responsible for requesting update authorization access SAP and Portal for PS Sales team.

• Responsible for creating new ID/ Account customer and maintain customer master data.

- Responsible for creating new ID contact and maintain contact data.

• Responsible for creating and maintaining MEP (Movement Unit to other Branch, Registration Unit, Update SMU, and Counter ID) then MEP data will be accurate for transactions and valid for opportunity calculation process as a reference for Sales Reps.

- Responsible for requesting Movement Unit to Others Area/ export/ scrapped and maintain Annual Hours then the existing MEP in accordance with its location to make easier when making transactions and calculating opportunities more accurate.

• Responsible for analyzing MEP report data and send reminder MEP data update to Branch/ Site.

- Responsible for creating and submitting Customer Credit Request via GCC for new credit limit and increase credit limit.

• Accountable and responsible for creating, analyzing and distributing Sales Funnel Opportunity monitoring report (source: OLGA, PSE and from Sales) for reminder Salesman.
• Accountable and responsible for distributing and analyzing detail Data TSP.

- Accountable and responsible for creating, analyzing and distributing NLS (TSP) progress report by Branch.

• Responsible for updating PIC customer TSP weekly.

- Responsible for analyzing and validating PIC customer TSP weekly and distribute PIC data to Salesman.

- Responsible for submitting request for refund over payment to customer via portal.

• Responsible for creating and submitting request cancellation for backout invoice via E-Tax Portal.

- Accountable and responsible for monitoring update TA received by customer.

• Accountable and responsible for creating and updating Transmittal Advise (TA).

- Accountable and responsible for processing Invoice and supporting document filling.

• Accountable and responsible for printing out Invoice and EFP, matching with all supporting documents and submit invoice to customers.

- Accountable and responsible for Billing transaction business process part.

• Accountable and responsible for completing and matching Document with Sales Order.

- Accountable and responsible for receiving PO, OD, BAST, Supporting Document from Parts or Service Account.

- Accountable and responsible for creating, analyzing and distributing GINI monitoring for billing process.

• Responsible for updating Invoice Master Data to ensure according to customer information/ needs will be as expected by the customer.

- Responsible for requesting Certificate of Manufacture to PS Pricing Dept HO.

• Responsible for requesting open block suspend Service and Sales Order.

- Accountable and responsible for submitting request DCD and monitoring routing approval DCD via ECC: Release Exception, Override and Waiver.

• Responsible for creating and submitting request by portal: Credit Note/ Debit Note and Write Off.
• Responsible for analyzing Account Receivable (Overdue) Customer to see which ones need further action by Sales Support so that if there is a dispute it can be resolved immediately and doesn’t become outstanding.
• Responsible for maintaining Data Recipient for SOA to ensure customers can receive Statement of Account automatically from Trakindo system.
• Accountable and responsible for reviewing Courier invoice to ensure invoice in accordance with the actual delivery.

- Responsible for compiling and validating Precondition for Machinery & Automation.

PT Trakindo Utama is the world-class heavy equipment solution provider of Caterpillar in Indonesia. The Company was founded in 1970 by AHK Hamami and has been an authorized distributor for Caterpillar since 1971. Supported by the world-class facilities and an extensive network of over 60 branch offices throughout Indonesia, Trakindo delivers quality services to all customers from Sabang to Merauke and support their business’ success. Trakindo’s heavy equipment is destined for mining, construction, forestry and agriculture, marine, oil and gas, and power generation industries.