Account Executive (Franchise Relations)

Responsibilities:

• Serve as the main point of contact for franchisees.
• Develop and maintain strong, long-lasting relationships with franchisees.
• Conduct regular check-ins and visits to franchise locations to understand their needs and challenges.
• Keep franchisees informed about company policies, updates, and new initiatives.
• Monitor and analyze the performance of franchisees.
• Assist in the development and delivery of training programs for franchisees.
• Support franchisees in implementing new business strategies and initiatives.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience (2 years) in account management or client relations, preferably within the franchising industry.
• Strong understanding of franchise operations, including sales, marketing, and financial management.
• Excellent interpersonal and communication skills, with the ability to build rapport and resolve conflicts effectively.
• Willingness to travel occasionally to meet with franchisees or attend industry events.
• Ability to work independently and as part of a collaborative team environment.
• Commitment to maintaining confidentiality and upholding ethical standards.
• Hybrid Working Arrangement (4 Days WFH and 1 Day WFO).