Yardi Systems Administration Assistant Manager

Yardi Systems Administration Assistant Manager - London

OUR CLIENT is a highly reputable and award-winning multinational real estate investment and asset management firm focused on long-term investment solutions. They prioritise collaboration with their clients and mutual support across the globe. Currently, they are seeking to hire a Yardi Systems Administration Assistant Manager to join their experienced real estate operations team, which consists of fund managers, analysts, and operations professionals based throughout Europe. This role will encompass responsibilities in financial accounting, corporate reporting, taxation, fund structuring, and asset servicing for all aspects of the real estate business.

THE ROLE RESPONSIBILITIES of a Yardi Systems Administration Assistant Manager will include:

• Providing support to the real estate investment managers, research team, and other group functions.
• Working alongside colleagues within the Operations team and Technology to manage and enhance Yardi Voyager to ensure value maximisation, improve process efficiency, and maintain an appropriate controls environment.
• Collaborating closely with other departments and external third-party service providers, including managing agents, fund administrators, and auditors.
• Setting up new legal entities and properties.
• Triaging user requests/issues.
• Setting up general ledger and bank accounts.
• Resolving third-party Property Managing Agents issues/requests.
• Responding to information requests using standard reports within Yardi Voyager.
• Overseeing data quality by investigating and triaging data quality issues.
• Providing general system training to both internal and external users.
• Supporting the development of Policies and Standard Operating Procedures.
• Creating and maintaining invoice templates and workflows.
• Coordinating user access and IP information collection.
• Completing custom system setup (invoice templates, workflows, etc.).
• Organising and managing system and UAT testing.
• Researching and presenting new Yardi Voyager features.
• Coordinating updates, software changes, or emergency issues with all users.
• Performing system maintenance and update tasks as part of BAU Activities.
• Driving process improvements, simplification, and automation of processes.
• Monitoring Client Central for the latest webinars, product updates, documentation, and technical tips.
• Attending Yardi Advanced Solutions Conferences (YASC) and Yardi End User group meetings.
• Taking minutes and notes from YASC, UK User Group, and other meetings as necessary.
• Ensuring compliance with procedures, controls, and internal risk policies.

THE PERSON and SKILLS REQUIREMENTS for a Yardi Systems Administration Assistant Manager:

• The client would actively consider candidates in a property or client accounting/financial administration role with good Yardi systems and product exposure who want to transition across.
• Understanding systems related to property management processes (e.g., AP, AR, Treasury, Lease admin, etc.).
• Experience in implementing and/or upgrading Yardi.
• Experience in working with multiple Property Managing Agents (both UK and Europe).
• Attention to detail and a good work ethic is vital.

BENEFITS:

• Comprehensive benefits package including good pension, bonus, health and well-being, etc.
• Support for Development: Opportunities for continuous learning and growth.
• Flexible and hybrid working - Emphasising work-life balance.

This is an excellent opportunity for an individual with in-depth knowledge of Yardi Voyager and experience in system administration support to join a real estate operations team and feel like they’re part of something bigger.