Workshop Manager - PSV

Job Title: Workshop Operations Manager - PSV

Location: Heathrow (Office/Workshop site-based with travel across business units)

Salary: 55,000 per annum

Benefits:

• Auto-enrolment to company pension scheme
• 25 days annual holiday + 8 Bank holidays
• Free on-site car parking
• Flexible shift patterns to suit business needs (minimum 5 days a week)

Role Overview: We are looking for a proactive and experienced Workshop Operations Manager to oversee the efficient and cost-effective repair and maintenance of all equipment and vehicles. This role ensures operational excellence, compliance with safety standards, and exceptional customer service in line with service level agreements (SLAs) and key performance indicators (KPIs).

You'll lead a team, allocate resources effectively, and drive productivity in a fast-paced environment. You will also manage budgets, control costs, and ensure the smooth operation of the workshop while maintaining high standards of health and safety.

Key Responsibilities:

• Ensure effective allocation of workshop resources and manage both scheduled and unscheduled maintenance to minimize downtime and maximize productivity.
• Lead, motivate, and develop the workshop team to deliver high performance and meet customer expectations.
• Enforce safety regulations and ensure all work is carried out in compliance with health and safety standards.
• Communicate proactively with customers and stakeholders to manage expectations and provide high-quality service.
• Oversee the workshop's financial performance, managing costs, and ensuring resources are used efficiently.

Qualifications & Skills:

• 2+ years of management experience in a similar workshop environment, including HGVs.
• Strong leadership, people management, and communication skills.
• Experience in the airport or transport industry is an advantage.
• Full UK manual driving license.
• City & Guilds Level 3 qualification and Health & Safety certification (ISOH).

Join us and be part of an innovative and fast-paced environment where you'll play a key role in ensuring the smooth operation of workshop services.