Workshop Manager

Workshop Manager
Location: Scunthorpe
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday
Salary: £40,000 plus bonus

Why Join Us?

At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe.

We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart:

• Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year!
• £1,000 Referral Scheme: Know a top-notch technician who’d thrive here? Refer them and earn £1,000!
• Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family.
• Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind.
• Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do.

What You'll Be Doing:

• Maintain good workshop loading and prioritise repairs in line with the customer’s and/or our business demands
• Minimise trailer downtime by identifying the most economical repair method
• Ensure all inspections, services and repairs are carried out in the workshop, on the roadside or at customer’s own premises to a high maintenance standard within the company guidelines and to conform with all current mandatory & EHS (environmental health & safety) legislation
• Manage all workshop systems and processes as required
• Encourage good workshop practices to ensure a safe, tidy, hazard-free working environment and ensure compliance with the Company’s EHS policy, procedures and legislation
• Maintain adequate staffing levels by control of holiday requests and workshop loading
• Control overtime working in line with maintenance requirements
• Process paperwork in an accurate and timely manner within the company guidelines
• Identify opportunities to exploit the manufacturer’s warranty and goodwill schemes to best advantage
• Analyse branch maintenance trends and highlight to manager
• Ensure that all agreed goals & objectives are met or exceeded
• Ensure all company vehicles are operated at all times in accordance with road traffic law and company policy and ensure employees adhere to the TIP Mobile Van Policy
• Provide high customer service levels & demonstrate Company values at all times
• Highlight all potential business commercial opportunities to managers
• Ensure all staff driving Mobile Service Vans have understood & signed the Mobile Van Policy and it is adhered to at all times
• Ensure all staff members wear/use the correct PPE (Personal Protective Equipment) at all times
• Adhere to Company health & safety policies and procedures at all times and notify the Branch Manager regarding any health & safety concerns
• Undertake all required training as deemed necessary by the company

*Whilst the above outlines the main duties of the post the list is not exhaustive, and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager*

Who We’re Looking For:

• Previous experience of workshop management is an advantage for this position
• Must be “time served” technician or possess City & Guilds 1,2 & 3 Certificates or equivalent qualifications & experience and have a technical background/experience in trailer repairs
• Have a customer and team centric mindset and high level of professionalism
• Experience of managing a team is a distinct advantage
• Self-motivated with a high level of enthusiasm and good communication skills
• Good organization skills and attention to detail with ability to prioritise workloads and meet deadlines
• Ability to work autonomously
• Confidence to pushback and question
• Analytical and numerical approach to interpreting data is an advantage
• Computer literate
• Proven admin skills
• Full and valid driving licence

Take the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience firsthand why TIP is a market leader and why we’re Great Place to Work Certified! Apply today!