Workshop Manager

Workshop Manager - Poole

Our client is a successful and well-established brand in their sector and now requires a Workshop Manager with a proven track record to support the team in Poole.

About the Role

As Workshop Manager, you'll be overseeing a team of 17, made up of on-site and field-based technicians, apprentices, and MOT testers, as well as administrative support. This role requires an experienced and strategic manager to oversee day-to-day workshop operations while liaising daily with Head Office and regional branches to ensure full communication of ongoing works.

Core Responsibilities

1. Full responsibility for the effective day-to-day management, scheduling, and development of the workshop team through building rapport and credibly demonstrating technical knowledge.
2. Responsibility for workshop loading in conjunction with the Workshop Foreman.
3. Ensure effective diagnostics of vehicle faults, striving for a high fix first time.
4. Maximising revenue levels internally and externally through reviewing workshop processes and identifying scope for efficiency and cost improvements.
5. Track and take accountability for departmental Profit & Loss.
6. Undertake the completion of job cards, invoicing, and recharging non-service items.
7. Oversee the ordering, checking, and returning of parts.
8. Encourage strong and effective communication with internal departments.
9. Identification of team performance strengths and weaknesses and encourage development where required.
10. Recruitment and development of apprentices.
11. Ensure adherence to current workplace legislation and Health and Safety requirements.

Requirements

About You

Successful candidates should demonstrate the following skills and competencies:

1. Natural people manager committed to fostering a happy and productive team delivering excellent service in a workshop environment.
2. Strong understanding of manufacturer warranties - able to identify when to repair and when to send to dealership.
3. MOT Station Manager AEDM.
4. Demonstrable high-level diagnostic and technical skills.
5. Commercially minded with a drive to improve.
6. Excellent communicator, comfortable working with employees at all levels.
7. Proficient with Microsoft Office and comfortable with other operating software.

The Package

£45-50k Plus excellent benefits package.

By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database, and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy on our website.

If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.