Workshop Administrator

Auto Skills UK

West Yorkshire

GBP 28,000 - 30,000

Job description

WORKSHOP ADMINISTRATOR

Basic: £28,000 to £30,000pa

Working Hours: Monday-Friday - 08:00-17:30 (One Saturday Morning end of month to 12 midday)
Location: Brighouse

An experienced administrator is wanted on a full time basis, with prior automotive experience essential.

Responsibilities of a Workshop Administrator

Assist the Aftersales Manager
Submitting accurate warranty and goodwill claims
Applying the policy and procedures correctly to achieve the highest level of customer satisfaction
Monitor warranty reports
Achieve industry-led standards of processing efficiency and cost control
Ensure compliance with company policies and industry guidelines are put into place.

This is a busy role and involves a lot of liaison with manufacturers, therefore strong communication skills and ability to build a strong rapport with people is crucial.

Skills and Qualifications of a Workshop Administrator

Experience within the motor industry in an administrative role
Computer literate with good communication skills (Kerridge experience beneficial)
Extremely organised along with the ability to manage the workload efficiently
Great attention to detail in your work