Workplace Product Owner

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Location: Edinburgh, Alderley Edge or London

We are looking to hire two experienced Product Owners to shape the future of the workplace proposition at Royal London. As a Product Owner, you will take responsibility for designing and continuously evolving our workplace proposition to ensure it delivers great customer outcomes and achieves our ambitious growth strategy.

You will lead a squad and will be responsible for reimagining the employer or member experience. Using market insight, customer understanding, and anticipating innovation trends, you will define and build great propositions to serve the current and future needs of members, advisers, and employers.

About the role

1. Leadership role in the design, development, and delivery of Royal London’s future workplace proposition.
2. Prioritises the right customer, adviser, and employer business problems based on data and insights, considering alignment to Royal London’s purpose and workplace growth strategy.
3. Understands the competitive landscape and makes sure Royal London remains innovative in the workplace market.
4. Champions customer-led design to ensure that design thinking principles are applied to new features.
5. A catalyst for change, works collaboratively with other Product Owners and squads across Royal London to deliver new propositions to market.
6. Articulates the future workplace vision and priorities to internal and external stakeholders.
7. Understands risk responsibilities to ensure appropriate governance processes are followed and regulatory (TPR and FCA) and audit requirements are met.

About you

1. Has delivered change through a variety of delivery methods and managed a complex product backlog.
2. A track record of delivering proposition change to enhance customer value, from ideation to market launch, working alongside change functions.
3. Understands trends in the workplace market, particularly innovation in the retirement market and employer experience.
4. Experience engaging and building requirements for employers, advisers, and trustees.
5. Commercially astute, with a sound understanding of customer and financial dynamics, and ability to build compelling business cases for investment.
6. Experience of leading and coaching people, having led teams both directly and through matrix, defining the team’s roles and responsibilities.
7. Track record of managing product development governance and conduct risk in line with risk appetite and regulatory requirements.

What we offer

We've always been proud to reward our employees by offering a number of great benefits including:

1. A generous group pension scheme (up to 14% matching employer contribution)
2. 28 days annual leave plus bank holidays with the option to buy/sell up to 5 days
3. Annual company and performance-based bonus
4. Life assurance (up to 8 x annual salary)
5. Enhanced parental leave policies
6. Private medical insurance
7. Employee Assistance Programme - Access 24/7 to confidential health, legal & financial advice

Full details can be found on our benefits page.

About Royal London

Royal London is the largest mutual life insurance, pensions, and investment company in the UK. Since its foundation 160 years ago, Royal London has supported millions of people to protect and provide for themselves and their families.

At Royal London, our People Promise is that we will all work somewhere inclusive, responsible, enjoyable, and fulfilling. This promise has been at the heart of our approach to hybrid working, ensuring a balance of time working in our offices, supporting the culture of collaboration and inclusion, and some working time from home, so we can all continue to benefit from the flexibility this brings. Our hybrid working approach is built around our mutual mindset, thinking about what is good for us as individuals (the ‘me’) and in the context of what is right for our customers, our colleagues, and The Royal London group (the ‘we’). Together we belong - collaborate – learn and perform.

Our expectation is that colleagues working in hybrid roles will come into the office for 50% of their time, and the rest from home. We want to be as consistent as we can with our approach, but we also appreciate some colleagues need adjustments based on personal circumstances (e.g., to support a disability or caring responsibility) and/or may wish to formally seek a flexible working pattern in line with our flexible working policy.

We appreciate the world of work continues to evolve, and we will continue to listen to our colleagues' views on this while ensuring our ongoing approach is right for our business and customers.

We are an equal opportunities employer. We work hard to attract the best talent for our award-winning team. We believe that embracing difference makes us stronger. Our diverse people bring us different skills – whatever their educational background, disability, gender, age, sexual orientation, race, religion, or belief.