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Workplace Product Owner

Royal London

City of Edinburgh

On-site

GBP 40,000 - 80,000

Full time

23 days ago

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Job summary

An established industry player is seeking two experienced Product Owners to lead the evolution of their workplace proposition. In this pivotal role, you will shape the future of customer experiences by leveraging market insights and innovative trends. You will champion customer-led design, ensuring that new features align with strategic goals while navigating the competitive landscape. This role offers the opportunity to make a significant impact in a collaborative environment, where your leadership will drive change and enhance the overall value for members and employers alike. Join a company that values inclusivity and rewards its employees with a comprehensive benefits package.

Benefits

Generous group pension scheme (up to 14% matching employer contribution)
28 days annual leave plus bank holidays
Annual company and performance-based bonus
Life assurance (up to 8 x annual salary)
Enhanced parental leave policies
Private medical insurance
Employee Assistance Programme

Qualifications

  • Proven experience as a Product Owner with a strong focus on customer outcomes.
  • Ability to manage complex product backlogs and deliver change effectively.

Responsibilities

  • Lead the design and delivery of workplace propositions to enhance customer value.
  • Collaborate with teams to innovate and respond to market trends.

Skills

Product Ownership
Customer Experience Design
Market Insight Analysis
Stakeholder Engagement
Team Leadership
Change Management
Risk Management

Education

Degree in Business or related field

Job description

Job Title: Workplace Product Owner

Contract Type: Permanent

Location: Edinburgh, Alderley Edge or London

We are looking to hire two experienced Product Owners to shape the future of the workplace proposition at Royal London. As a Product Owner you will take responsibility for designing and continuously evolving our workplace proposition to ensure it delivers great customer outcomes and achieves our ambitious growth strategy.

You will lead a squad and will be responsible for reimagining the employer or member experience. Using market insight, customer understanding and anticipating innovation trends you will define and build great propositions to serve the current and future needs of members, advisers and employers.

About the role

  • Leadership role in the design, development and delivery of Royal London's future workplace proposition.
  • Prioritises the right customer, adviser and employer business problems based on data and insights, considering alignment to Royal London's purpose and workplace growth strategy.
  • Understands the competitive landscape and makes sure Royal London remains innovative in the workplace market.
  • Champions customer led design to ensure that design thinking principles are applied to new features.
  • A catalyst for change, works collaboratively with other Product Owners and squads across Royal London to deliver new propositions to market.
  • Articulates the future workplace vision, and priorities, to internal and external stakeholders.
  • Understands risk responsibilities to ensure appropriate governance processes are followed and regulatory (TPR and FCA) and audit requirements are met.

About you

  • Has delivered change through a variety of delivery methods and managed a complex product backlog.
  • A track record of delivering proposition change to enhance customer value, from ideation to market launch, working alongside change functions.
  • Understands trends in the workplace market, particularly, innovation in the retirement market and employer experience.
  • Experience engaging and building requirements for employers, advisers and trustees.
  • Commercially astute, with a sound understanding of customer and financial dynamics, and ability to build compelling business cases for investment.
  • Experience of leading and coaching people having led teams both directly and through matrix, defining the team's roles and responsibilities.
  • Track record of managing product development governance and conduct risk in line with risk appetite and regulatory requirements.

What we offer

We've always been proud to reward our employees by offering a number of great benefits including:

  • A generous group pension scheme (up to 14% matching employer contribution)
  • 28 days annual leave plus bank holidays with the option to buy/sell up to 5 days
  • Annual company and performance-based bonus
  • Life assurance (up to 8 x annual salary)
  • Enhanced parental leave policies
  • Private medical insurance
  • Employee Assistance Programme - Access 24/7 to confidential health, legal & financial advice

About Royal London

Royal London is the largest mutual life insurance, pensions and investment company in the UK. Since its foundation 160 years ago, Royal London has supported millions of people to protect and provide for themselves and their families.

At Royal London, our People Promise is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This promise has been at the heart of our approach to hybrid working, ensuring a balance of time working in our offices, supporting the culture of collaboration and inclusion.

We are an equal opportunities employer. We work hard to attract the best talent for our award-winning team. We believe that embracing difference makes us stronger. Our diverse people bring us different skills - whatever their educational background, disability, gender, age, sexual orientation, race, religion or belief.

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