Workplace Administration Coordinator

UK Centre for Ecology & Hydrology; Crowmarsh Gifford; Hybrid; GBP 30,000 - 33,000; Full time

Job description

Salary - £30,684 to £32,563
Hybrid working (50/50)
Based in Bangor or Wallingford
Full-time, permanent
We reserve the right to close this advert early if we find the right candidate, so we encourage you to apply early.

UKCEH is seeking an experienced Workplace Administration Coordinator to join our Workplace Central Admin Team.

You will support the Workplace Manager in delivering efficient workplace services and administrative support across four UKCEH sites, ideally based near Bangor or Wallingford. The role involves coordinating a team responsible for maintaining high-quality, safe, and clean buildings. You’ll help deliver a range of facilities services—including maintenance, catering, and vehicle management—while working closely with stakeholders to ensure excellent customer service. This role is part of a leading not-for-profit research institute that supports career development.

Your main responsibilities will include:

• Provide guidance and training on the Workday system, acting as a first point of contact for queries and escalation, to enable effective budget management.
• Supporting and supervising a team of administrative and maintenance support staff, to ensure the effective coordination and delivery of day-to-day tasks.
• Collate and present performance data as required, to support wider decision making and assessment of progress towards key team goals.
• Coordinating Health & Safety compliance across all four sites, including contractor management documentation.
• Play an active role in the setup, initialisation and training of Workplace systems such as CAFM systems, room booking systems and safety audit systems.

For the role of Workplace Administration Coordinator, we’re looking for somebody who has:

• Intermediate to advanced computer skills, knowledge of Microsoft 365 (Word, Outlook, Excel), databases. Ideally, we would like someone who has comprehensive knowledge of CAFM systems, how to use them and is able to train others on their use.
• Ability to supervise and coordinate a small team, supplying training where necessary.
• Excellent customer service skills - able to communicate well in person and in writing, whilst using a collaborative and inclusive approach.
• Knowledge of finance and procurement processes, ideally through the Workday system.
• Ability to accurately reassess work priorities in a changing environment, work methodically and with accuracy.
• Experience working on Reception or busy help desk – to provide occasional holiday cover - supporting employees, visitors, contractors with a variety of routines and queries, as well as switchboard, emails, post and deliveries.

Desirable Skills:

• In-depth CAFM system knowledge or have experience of manipulating data/ using a number of CAFM systems.
• Workday system experience.
• Contractor management experience.
• Data analysis skills, being able to manipulate the data to create departmental reports.
• Strong administrative skills using Microsoft systems including Teams, Excel and PowerPoint.
• Minute taking.
• Be able to use own initiative to assess the needs of the team and adapt workload accordingly.
• Able to multi-task, supporting a number of stakeholders.
• Have strong attention to detail when looking through data.

You’ll be joining a leading independent, not-for-profit research institute that’s committed to recruiting talented people like you, progressing your career and giving you the support you need to thrive at UKCEH.

Our science makes a real difference, enabling people and the environment to prosper, and enriching society. We are the custodians of a wealth of environmental data, collected by UKCEH and its predecessors over the course of more than 60 years.

Working for UKCEH is rewarding

We appreciate the continuous dedication and contributions of our staff, which is why we provide a comprehensive benefits package that includes financial incentives and wellbeing-oriented perks, such as:

• 27 days annual leave (rising to 29 days after 5 years’ service) plus 3 days for Christmas closure.
• 10% employer pension contribution.
• Flexible and hybrid working arrangements (role dependant).
• Peer reward and recognition scheme.
• Dental insurance, gym/fitness discounts, retail discount portal.
• Enhanced maternity and paternity leave.
• 24-hour, 365-day support with physical, mental, social, health or financial issues and much more...

Apply today!

If this opportunity resonates with you and aligns with your personal career goals, the team would love to receive your application. Please apply by submitting your CV along with a covering letter that highlights any qualifications, skills or experience you believe are relevant to this role.

At UKCEH, we are committed to fostering an inclusive and equitable workplace where everyone—regardless of background, identity, ability, or circumstance—has the opportunity to thrive. As a Disability Confident employer, we actively encourage applications from neurodivergent candidates and those with disabilities. We are happy to provide any adjustments or support you may need throughout the application process—please don’t hesitate to reach out. So, if you’re excited about this role but your experience doesn’t align perfectly with every requirement, we’d love to hear from you anyway. You may be just the right fit for this role or another within our wider team.

Unfortunately, we are unable to provide visa sponsorship for this role.