Workforce Information Assistant

NHS; Ashton-under-Lyne; On-site; GBP 22,000 - 28,000; Full time

Job description

Tameside and Glossop Integrated Care NHS Foundation Trust

Workforce Information Assistant - Band 3 - 37.5 hours - Fixed term 12 months

Develop a thorough understanding of the role and responsibilities of the Registration Authority and take part in all appropriate training as required by the National Programme for IT.

Reporting to the Workforce Information Manager, the post holder will be the first point of contact for any smartcard issue and will support the Registration Authority Manager to provide efficient and responsive maintenance of HR system in a timely manner, ensuring staff and managers can confidently utilise systems and information.

The post holder will also be delivering training on how to utilise HR system and provide system access.

The post holder is also responsible for supporting the preparation of data on workforce information metrics for reports on People Analytics, ESR (Electronic Staff Record), TRAC and other HR systems.

Main duties of the job

As a Registration Authority agent, you will be responsible for smartcard drop-in session, managing the IT RA-Sunrise system in a timely manner and investigating/escalating any smartcard queries.

Additionally, the post holder will be responsible for running and manipulating professional and accurate report from ESR (Electronic Staff Record), TRAC, People Analytics and other HR systems. Knowledge of ESR Business Intelligence and TRAC is desirable but not essential, as full training will be provided.

You will also be required to deliver People Analytics training and provide access when required.

The post holder will also be required to support and cover colleagues as and when required by the Workforce Information Manager.

About us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

• Compassion
• Accountability
• Respect

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

Person Specification

Knowledge and Experience

• Experience using Microsoft Office (word, excel, outlook)
• Experience working with personal information in compliance with national standards, guidance and regulation
• Experience working in a busy administrative environment
• Knowledge of national standards, guidelines and regulations for information governance, including the General Data Protection Act
• Knowledge of security and confidentiality
• Experience using NHS systems such as ESR Business Intelligence
• Experience of training or providing guidance to others

Qualifications

• GCSE Grade A-C or equivalent in English and Mathematics
• ECDL

Skills and Abilities

• Good verbal and written communication
• Ability to explain and support others with technical issues
• Ability to read, understand and explain data
• Ability to prioritise own workload and meet strict deadlines
• Appreciate the importance of team working and communication
• Productive, efficient, responsive and flexible
• Able to manipulate data using Microsoft Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tameside and Glossop Integrated Care NHS Foundation Trust

Address

Werneth House

Tameside and Glossop Integrated Healthcare Foundation Trust