Workforce and Education Programme Manager

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Detailed job description and main responsibilities

The Workforce and Education Programme Manager will work with the Programme Director for Workforce and Education and Senior Programme Lead to:

• Oversee the delivery of The Greater Manchester Cancer Workforce and education programme delivery plan, aligned to the GM People and Culture strategy
• Provider Leadership within the Workforce and Education team within the alliance
• Lead regional / national work related to workforce, education and transformation.

The Workforce and Education Programme Manager will work with the workforce and education Programme Director and Senior Programme Lead to lead the planning, design, monitoring and evaluation of the workforce and education programme.

LEADERSHIP AND EXPERTISE

• Provide day to day leadership for the programme, motivating and influencing key stakeholders across the system to recognise the importance of and contribute to the programme, despite competing priorities
• Exert influence upon senior clinical and managerial colleagues to ensure that the programme objectives remain a priority in their own work programmes
• Remain up to date with national or regional developments related to this work and disseminate these developments to the appropriate audience
• Work in a matrix management way across the alliance, being able to identify and draw in contributions and expertise from other teams as required
• Utilising appropriately detailed project plans and delivery processes whilst maintaining flexibility and ability to respond to emergent or changing priorities.
• Provide line management to members of the workforce and education team
• Act as a Workforce and Education 'subject matter expert' for external stakeholders, leading delivery of workforce transformation locally
• Manage a portfolio of work to support the growth and development of the Cancer workforce in Greater Manchester.

ORGANISATION

• Facilitate full and active patient and carer involvement in the work of the GM Cancer Workforce and Education programme
• Build relationships with providers to influence strategic workforce planning to benefit the growth and development of the cancer workforce
• Build relationships across the GM system, including primary, secondary, community, social care, VCSE, as well as public & patient engagement
• Build relationships with all the GM Cancer Pathway Boards to ensure the team remains responsive to current workforce and education challenges
• Build relationships with Higher Education Institutions and other training providers across GM
• Build relationships with national organisations to promote relevant initiatives, align workstreams and reduce duplication.

COMMUNICATION AND SUPPORT

• Update the Programme Director, Senior Programme Lead for Workforce and Education, Workforce and Education Programme Board, Pathway Boards and other key stakeholders on a regular basis, via reports and presentations and identify where support or challenge is needed
• Be the first point of contact for specific work programmes
• Create reports and papers when required to update the GM Cancer Workforce and Education Board on programme developments and to seek approval for recommended action
• Be able to describe and present complex ideas and information in a straightforward way when discussing ideas in a range of strategic meetings
• Work across the Health and Social Care system, Cancer System, Primary Care Networks, Social Care system to establish relationships and build rapport.

SYSTEMS AND DATA MANAGEMENT

• Analyse workforce and education data, training needs analysis and use this to influence the GM Workforce and Education delivery plan and inform future training and education offers / workforce models and service improvement
• Ensure that data is managed effectively and meets GDPR requirements
• Research background data and literature from national and international sources.

PLANNING AND REPORTING

• Ensure that the workforce and education delivery plan reflects and contributes towards the achievement of the wider Greater Manchester Cancer strategy, NHS Long Term Workforce Plan, NHS England Planning Guidance, and NHS GM People and Culture strategy
• Lead the definition of outcome measures and work with the GM Cancer business intelligence team to find solutions to collating workforce and education data to ensure impact can be measured
• Track progress against these outcome measures
• Quality assure the programme against agreed standards and business plans, including for the timeliness and quality of reports and meeting of deadlines
• Develop and maintain a risk register for your portfolio of work, reporting risks and issues to the Workforce and Education Programme Director and Senior Programme Lead according to a risk assessment framework, recommending mitigating actions where appropriate
• Lead the continuous evaluation of projects, working alongside a range of stakeholders and commissioners to agree on an evaluation model that is fit for purpose
• Provide progress reports to GM Cancer Board, GM People and Culture Health and Care Group as well as actively contributing to any service reviews as required
• Support the delivery of the programme ensuring that long and medium term plans are responsive to new national drivers, national workforce demands and take account of changes in professional bodies requirements for practice (where appropriate)
• Provide material for the GM Cancer annual report regarding programme achievements.

FINANCIAL AND PHYSICAL RESOURCES

• Provide day to day line management to members of the Workforce and Education team and complete Personal Development Reviews with these staff
• Implement Trust strategy and policy for HR management and development including recruitment & selection, discipline, grievance, performance appraisals
• Provides appraisal/performance reviews resulting in clearly understood objectives and personal development plans that reflect both the needs of the GM Cancer and the longer-term goals of staff
• Manage budgets for specific pieces of work, and provide monthly reports to the Senior Programme Lead
• Identify resource allocation issues and influence and advise on potential solutions, including the procurement of external services (e.g. Higher Education Institutions) where appropriate
• Identify sources of funding, internal and external, through networking and produce bids in partnership with the Workforce and Education Programme Director and Senior Programme Lead in order to develop and secure new streams of funding to support the delivery of the GM Cancer workforce and education programme.

EQUALITY AND DIVERSITY

• To lead the promotion and support of equality within the workforce and education team and within all workforce and education initiatives, and value diversity ensuring all workforce and education programmes of work meets the needs of all service users
• Lead the completion of equality impact assessments for workforce and education programmes of work within your own portfolio
• To carry out your duties in a way that supports equality and values diversity. This responsibility includes your actions in relation to all project stakeholders.

Person specification

Qualifications

Essential criteria

• Educated to postgraduate degree level or equivalent or significant experience of working at a similar level within the subject area

Desirable criteria

• Health related qualification
• Formal project management qualification (e.g. PRINCE 2 practitioner or equivalent)

Experience

Essential criteria

• Experience of leading a programme of work in the NHS
• Experience leading workforce and education transformation and improvements across multiple organisations within the NHS
• Experience working with Higher Education Institutions
• Has led projects in complex and challenging environments
• Has managed and reported on risks and issues
• Experience of managing, training and supporting staff
• Experience of leading a team
• Experience of working across organisational boundaries
• Has worked with senior clinical colleagues to address workforce challenges

Desirable criteria

• Experience of promoting and delivering multi-professional education
• Experience of working strategically and delivering on workforce plans (including working with workforce data)

Skills

Essential criteria

• Effective communication skills, using oral, written and other multi-media means and adapt to a broad range of different stakeholders
• Can produce concise and insightful written materials for senior stakeholders or a broader audience as appropriate
• Can communicate in difficult situations with sensitivity and to manage emotionally charged conversations
• Can influence others to develop a shared vision
• Ability to analyse complex information from a wide range of sources and challenge the status quo, making independent judgements
• Excellent problem-solving skills, with the ability to innovate, use experience and act where information is incomplete
• Can develop plans for the short and long term for services that extend across multiple organisations and adjust them as required
• Can monitor progress against plans, escalating risks and issues as appropriate
• Self-motivated and able to work autonomously to achieve agreed objectives
• Can make informed decisions in the absence of complete information
• Can work to demanding and changing timescales

Knowledge

Essential criteria

• Has an understanding of cancer services in Greater Manchester
• Has an understanding of the cancer workforce and current challenges

Desirable criteria

• Knowledge of the development and application of competency-based frameworks

Values

Essential criteria

• Committed to quality in all that they do
• Values diversity and difference and promotes equality of opportunity
• Committed to working to help clinicians deliver better outcomes for patients
• Committed to patient and carer involvement in the development of health services
• Committed to the use of evidence and clinical consensus to bring about change
• Operates with integrity and openness
• Committed to personal development and supporting others to do the same
• Challenges received wisdom and acceptance of the status quo

Other

Essential criteria

• Work flexibly

The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.

We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.

We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.

By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.

The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.

You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.