Workday Analyst

Roles and Responsibilities

We seek a skilled and dynamic Senior Associate to lead our HR Technology and Transformation initiatives. This pivotal role focuses on guiding key projects that underpin our journey towards digital transformation, especially in implementing, adjusting and overseeing cutting-edge HR solutions. The ideal candidate will bring a solid track record in HR technology project management, excellent stakeholder engagement abilities, and a strong foundation in Workday systems is preferred but not mandatory.

• Lead, direct and manage HR technology projects, including planning, execution, monitoring, and closure, ensuring they are delivered on time, within scope, and budget.
• Collaborate with cross-functional teams, including IT, HR, and external partners, to ensure successful project outcomes.
• Oversee stakeholder communications, manage expectations and ensure organizational transparency and project alignment. Manage external vendors when applicable.
• Facilitate the adoption of new HR technology solutions, offering training and support to enhance user experience and transition.
• Proactively identify and address project risks and challenges throughout the project lifecycle.
• Enhance project management methodologies and HR tech strategies within PwC, fostering management skill development.
• Strong leadership, communication, and interpersonal skills for effective stakeholder management.
• Capability to handle complex projects, prioritize effectively, and deliver results in a dynamic setting.
• Skilled in change management and in promoting technology adoption within organizations.

Desired Candidate Profile

A Workday Specialist is an expert in the implementation, configuration, support, and maintenance of the Workday Human Capital Management (HCM) system. Workday is a leading enterprise software solution used by organizations for human resources, finance, and planning processes. A Workday Specialist focuses on optimizing the functionality of the Workday platform to meet the unique needs of an organization, ensuring smooth integration with other systems, and enhancing the user experience.

Below is an overview of the key skills, responsibilities, and qualifications for a Workday Specialist:

Key Skills for a Workday Specialist

1. Workday System Expertise
   • Configuration & Setup: Ability to configure and customize Workday modules (e.g., Human Resources, Payroll, Recruiting, Talent Management, Compensation, Learning, Time Tracking, Benefits, etc.).
   • Business Process Design: Experience in designing and configuring complex business processes within Workday to ensure efficient workflows and user experiences.
   • Reporting & Analytics: Strong skills in creating custom reports, dashboards, and analytics using Workday’s built-in tools like Workday Report Writer and Workday Prism Analytics.
   • Integrations: Knowledge of Workday’s integration tools, including Workday Studio and Enterprise Interface Builder (EIB), to connect Workday with other third-party systems (e.g., payroll, time tracking, ERP, benefits providers).
   • Security Configuration: Understanding of Workday’s security model and how to configure roles, permissions, and access controls based on job functions and user needs.
2. Human Resources & Business Process Knowledge
   • HR Process Understanding: Strong knowledge of HR processes, including recruitment, onboarding, performance management, talent development, compensation, benefits administration, and workforce planning.
   • Data Management: Proficient in managing employee data, ensuring data accuracy, compliance, and consistency within the Workday system.
   • Workforce Management: Familiarity with scheduling, time tracking, and labor management within Workday, especially for large, complex organizations.
3. Project Management and Implementation
   • Workday Implementation: Experience leading or supporting the end-to-end implementation of Workday in organizations, including data migration, system integration, testing, and training.
   • Change Management: Ability to manage change and drive adoption within the organization, ensuring smooth transitions when upgrading or implementing new Workday features.
   • Testing & Validation: Conducting user acceptance testing (UAT), troubleshooting issues, and ensuring that the system functions as intended after configurations or upgrades.
4. Analytical & Problem-Solving Skills
   • Issue Resolution: Ability to identify, analyze, and resolve Workday-related issues, whether they are technical, functional, or user-related.
   • Data Analysis: Proficiency in working with HR and payroll data, and the ability to create actionable insights from Workday reports.
   • Attention to Detail: Ensuring data integrity and accuracy within Workday, from employee records to payroll processing.
5. User Support & Training
   • User Support: Providing day-to-day support to HR teams and employees, answering questions, and troubleshooting issues in Workday.
   • Training and Documentation: Developing user guides, training materials, and conducting training sessions to ensure that HR staff and end-users can effectively use the Workday system.