Work Area Manager - Night Shift

Work Area Manager - Night Shift

Salary: £35,294, plus £879.73 per month Night shift allowance, 10% bonus potential, 25 days annual leave, and generous pension scheme.

Full time, Permanent

Bristol Mail Centre, Gloucester Road North, Filton, Bristol, BS34 7ST

As a Work Area Manager, you will work in a busy mail centre, responsible for managing operations in a specified area.

Shift patterns: Monday to Friday - Hours between 22:36 - 06:48 - Flexibility is required due to operational needs.

What does the role involve?
Leading a dedicated team of full and part-time employees, you'll hold regular one-to-one and team meetings and review the area's performance and plans on a daily basis. Championing health and safety initiatives, increasing efficiency, and identifying areas of improvement are essential to your role.

Supporting the Shift Manager, you will provide a high quality of service to our customers and ensure all operational targets are met. With line management responsibility, you'll manage your team's sick absence, attendance, training, and development, and you'll get involved in our programme of continuous improvement.

What skills and experience are we looking for?
We are looking for candidates who are flexible, can work under pressure, and possess excellent leadership and communication skills. As a leader within the business, you must demonstrate evidence on your CV of the following:

1. Leadership Focus: Ensures the basics are right, takes a 'one company' approach, creates positive energy, implements strategy, and takes account of relevant issues.
2. People Focus: Understands the value of diversity & inclusion, uses delegation, coaching, empowerment and feedback, and identifies and develops talent.
3. Resilience Focus: Is approachable, provides reassurance to others, agile in adapting to new challenges, communicates regularly and informally, and deals with ambiguity.
4. Achievement Focus: Ensures 'best day every day' by implementing standards of excellence, shares learning, and builds confident teams.
5. Improvement Focus: Implements transformation, reduces costs, and identifies improvements to ways of working.
6. Customer Centric Focus: Implements a customer-first culture, introduces ways to improve the customer experience, and monitors goals for customer service.

Application process:
If you are interested in applying, please complete your application online and submit your current CV.

If you are a current Royal Mail employee, please apply using the internal site.

Assessment:
The assessment is designed to enable you to showcase your suitability for management positions within Royal Mail. You will take part in a capability-based interview and a short management scenario exercise provided on the day.

Job reference number: 322619

About Us:
At Royal Mail, we connect companies, customers, and communities across the country, delivering a universal postal service to more than 30 million addresses. We are focused on being recognised as the best delivery company in the UK and across Europe.

Royal Mail is committed to inclusion and passionate about our people representing the communities we serve.

We support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.

Closing Date: Thursday 6th March 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
Shortlisting: Week commencing 10th March 2025
Interviews expected: Mid/late March 2025