Wintel Engineer

Thebes IT Solutions Ltd; London; On-site; GBP 40,000 - 70,000; Full time

Job description

Key Essential Skills:

• 2-5 years of experience in Wintel environments.
• Incident management and troubleshooting in a 24/7 NOC environment.
• Strong knowledge of Windows Server (2012, 2016, 2019).
• Proficiency in Active Directory, Group Policies, and DNS/DHCP.
• Hands-on experience with endpoint solutions (eg, SCCM, Intune, or similar), endpoint deployment, and patch management.
• Hands-on experience with VMware or Hyper-V virtualization technologies.
• Solid understanding of networking fundamentals (TCP/IP, LAN/WAN).
• Familiarity with ITIL processes and ticketing systems (eg, ServiceNow).
• Experience in monitoring tools (eg, SolarWinds, SCOM).
• Prior experience in the banking/financial services industry.

Desirable Skills:

• Scripting skills (PowerShell, Batch Scripting).
• Familiarity with backup solutions (eg, Veeam, NetBackup).
• Exposure to cloud technologies such as Azure or AWS.
• Knowledge of security practices and tools.
• Certifications such as Microsoft Certified: Azure Administrator Associate, VMware VCP, MCSE or ITIL Foundation.

Overview:

We are looking for four proactive and skilled Wintel Engineers to join our Network Operations Center (NOC) team. You will play a critical role in maintaining, troubleshooting, and optimizing our Wintel infrastructure in a dynamic and fast-paced banking environment.

The ideal candidates will bring hands-on experience in Wintel technologies, a strong sense of ownership, and the ability to work collaboratively in a 24/7 operational setup. This is a fantastic opportunity to grow within a challenging and rewarding environment.

Role & Responsibilities:

• Monitor and maintain the health and performance of Windows Servers and related infrastructure.
• Manage and resolve incidents, ensuring SLA adherence and prompt resolution of issues.
• Perform root cause analysis for recurring incidents and implement preventive measures.
• Support Active Directory management, including user accounts, security groups, and GPOs.
• Collaborate with other teams to ensure seamless integration and operation of systems.
• Participate in patch management and regular system updates.
• Provide input on process improvements to enhance operational efficiency.
• Maintain accurate documentation of systems, procedures, and troubleshooting steps.
• Participate in on-call rotation to provide 24/7 support as required.