Wine Bar & Shop Manager

Company Description

SugarBird Wines Union Grove is a neighbourhood wine shop and bar with a curated wine list, offering personal service, a weekly changing wine list, a small menu of food accompaniments, and weekly wine events. Sister venue to SugarBird In The Gardens, this is a key role we are recruiting for, and at an exciting time for the company.

Role Description

We are recruiting for a full-time Manager to take responsibility for the daily operations, support the small team, and host our amazing regular customers. Daily tasks include but are not limited to opening and closing responsibilities, inventory management, exceptional customer service, adherence to health and safety and licensing laws, and ensuring the same of all staff, standard company procedure delivery, and property care. The Manager will also collaborate with the General Manager, Owners, Marketing, and Events teams to enhance the shop's visibility and customer engagement.

Qualifications

• WSET 2 or prior wine industry experience essential
• 2 years experience in a Manager position within a hotel, restaurant, or bar
• Excellent communication skills
• 100% customer focus mentality
• Retail management experience desired but not essential
• Ability to work and train to procedures
• Proven leadership and team management capabilities
• Ability to solve problems effectively
• Flexibility to work nights, weekends, and holidays as needed