Windows Systems Engineer

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Founded in 2016, Ekco is now one of the fastest growing cloud and security solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, cybersecurity, managing transformation and driving better outcomes from our customers’ existing technology investments.

We are the people who power your possible.

We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in Ireland, the Netherlands, Malaysia, and the UK.

The Role

• Implement solutions architected by the Ekco Platform team.
• Design, build, and maintain Linux and Windows-based services.
• Provide technical and procedural guidance.
• Monitor the health of Linux and Windows servers through automated processes.
• Maintain and upgrade these systems via change control and BAU processes.
• Work to automate manual processes using PowerShell and other automation tools.
• Diagnose complex technical issues and involve appropriate resources to expedite resolution (e.g., 3rd party vendors).
• Work on escalated requests or incidents from managed services.
• Provide follow-up status internally in accordance with specific OLAs.
• Review and deploy new platform upgrade/patch releases into production following service SOPs.
• Ensure consistent and predictable application deployment through standardized environments and tools.
• Capacity and resource monitoring and planning.

About You

• 3-5 years of experience working with Linux and Windows operating systems.
• Proficiency in System Administration (Linux, Windows Server).
• Experience implementing and maintaining infrastructure monitoring and reporting tools such as CheckMK, PRTG, or Nagios.
• Experience developing automation scripts using PowerShell and BASH to improve efficiency and reduce manual effort.
• Experience maintaining updates and patch management through WSUS or Satellite servers.
• Maintaining and creating documentation for procedures, configurations, and programs.
• Evaluating compatibility of software with existing hardware and network configurations.
• Strong attention to detail and ability to prioritize tasks across multiple projects (time management).
• Ability to follow and produce documented step-by-step procedures for associated technologies.
• Superior written and oral communication skills, including knowing when to ask for assistance or escalate issues.

Bonus Points

• Knowledge of Hyper-V, VMware, or other virtualization technologies.
• Experience with Microsoft Defender, Intune, or other enterprise security solutions.
• Professional certifications in Linux or Windows such as RHCSA, Microsoft Certified: Azure Administrator Associate (AZ-104) or Microsoft Certified: Windows Server Hybrid Administrator Associate.

Benefits

• Time off - 25 days leave + public holidays
• x1 day Birthday leave per year
• Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice
• Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice
• EkcOlympics - a global activity for fun!
• Learning & development - Unlimited access to Pluralsight learning platform
• A lot of responsibilities & opportunities to grow (also internationally)

Why Ekco

• Microsoft’s 2023 Rising Star Security Partner of the year
• VMware & Veeam top partner status
• Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards
• Ekco is committed to cultivating an environment that promotes diversity, equality, inclusion, and belonging
• We recognise the value of internal mobility and encourage opportunities for internal development & progression
• Flexible working with a family-friendly focus are at the core of our company values