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Windows 11 Deployment Engineer

TN United Kingdom

London

On-site

GBP 35,000 - 55,000

7 days ago
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Job summary

An established industry player is seeking a Windows 11 Deployment Engineer to facilitate a seamless migration experience for end-users. This role involves providing hands-on support, conducting both remote and classroom-based deployments, and ensuring minimal disruption during the transition. You will work in small teams, delivering a high-quality service that prioritizes user satisfaction. If you have experience with Windows 11 and Workspace One, along with strong customer service skills, this is a fantastic opportunity to make a significant impact in a fast-paced environment. Join us to take on this exciting challenge!

Qualifications

  • Experience with Windows 11 migrations and Workspace One deployment.
  • 2-3 years in a customer-facing deployment or 2nd Line Desktop Support role.

Responsibilities

  • Delivering a user-friendly and professional deployment experience.
  • Troubleshooting and resolving any technical issues.

Skills

Windows 11 migrations

Workspace One deployment

Customer service skills

O365 knowledge

Communication skills

Problem-solving approach

Apple Macs integration

Education

2-3 years in customer-facing deployment

2nd Line Desktop Support experience

Tools

Workspace One

O365

Job description

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Are you an experienced Windows 11 Deployment Engineer looking for your next opportunity? We’re looking for a proactive and customer-focused professional to support end-users through a seamless Windows 11 migration.

The Role:

As a Windows 11 Deployment Engineer, you’ll be responsible for providing hands-on support to users as they transition to Windows 11 using Workspace One technology. Working in small teams, you’ll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-on-one remote sessions to classroom-style setups for larger groups.

What You’ll Be Doing:

  • Delivering a user-friendly and professional deployment experience, ensuring a smooth transition to Windows 11.
  • Conducting both remote and classroom-based deployments, supporting up to 25 users per session.
  • Troubleshooting and resolving any technical issues to ensure minimal downtime.
  • Working closely with internal teams to ensure deployments are completed efficiently and effectively.
  • Providing clear guidance and updates to end-users throughout the migration process.

What We’re Looking For:
  • Experience with Windows 11 migrations and Workspace One deployment.
  • Strong customer service skills with a user-first mindset.
  • Good knowledge of O365 and Microsoft technologies.
  • Familiarity with Apple Macs and their integration within a Windows environment.
  • A positive, problem-solving approach with excellent communication skills.

Experience & Requirements:
  • 2-3 years in a customer-facing deployment or 2nd Line Desktop Support role.
  • Hands-on experience with Workspace One deployments.
  • Must have active security clearance to be considered for this role.

Location & Working Arrangements:
  • 5 days per week on-site in London.
  • Some travel within the UK may be required.

This is a great opportunity to work in a fast-paced environment, gaining valuable experience in large-scale migrations. If you’re ready to take on an exciting challenge, apply today!
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