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Welcome Volunteer, Felbrigg – VH152

National Trust

North Norfolk

On-site

GBP 10,000 - 40,000

Full time

20 days ago

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Job summary

An established conservation charity seeks enthusiastic volunteers to create a welcoming environment for visitors. In this role, you will be instrumental in providing assistance, answering questions, and ensuring that everyone enjoys their visit. You'll help manage ticketing and mobility equipment, contributing to the smooth operation of the site. This is a fantastic opportunity to engage with the community while supporting the preservation of beautiful places for everyone to enjoy. Join a dedicated team and make a meaningful impact in your local area!

Qualifications

  • Experience in customer service and welcoming visitors.
  • Ability to assist with mobility equipment and safety procedures.

Responsibilities

  • Provide a warm and informative welcome to visitors.
  • Assist with ticket checking and loaning mobility scooters.
  • Help maintain a tidy environment after events.

Skills

Customer Service
Communication
Health and Safety Awareness

Job description

Role:
Providing a warm, friendly, informative welcome to help visitors make the most of their visit and helping them find their way around the site.
Making visitors feel welcome, answering any questions, and encouraging them to get involved.
Checking tickets and scanning membership cards.
Assisting in loaning out Mobility Scooters to visitors.
Not forgetting to help tidy things away after an event or activity or just at the end of a busy day.
You are important in making sure things run as smoothly and safely as possible – this includes getting to know health and safety and evacuation procedures.
There might occasionally be some other activities that are of interest to you, that we could use your help with.
This is just a selection of what is involved; you don’t have to do all of them!

Time commitment:
Volunteering hours vary depending on the role and our opening times. We aim to be as flexible as possible and can discuss more with those interested in the role.

About the organisation:
At the National Trust, we protect and care for places so people and nature can thrive. We look after hundreds of houses and close to a million objects, along with vast areas of coastline, countryside, and green spaces, for everyone’s benefit. With our staff, members, volunteers, and supporters, we’re the biggest conservation charity in Europe. Everyone can get involved; everyone can make a difference.

How to apply:
If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place –
E: volhub@merchantsplace.co.uk
T: 01263 519454

Alternatively, you can complete an online registration form, and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website.

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